| Our #1 priority at Global Wholesale Art is to provide our valued customers with the highest quality products and the finest customer service. We collect information that allows us to process your orders, to enhance and personalize your shopping experience on our Website and to inform our customers and newsletter subscribers of special offers and promotions.
Account Registration and Online Purchases -
At the time when you register for an account and make a purchase on our Website, we collect and store your name, billing and shipping address, telephone number, fax number and E-Mail address (hereinafter referred to collectively as “personal information”) and other information as indicated on the account registration form. We will also ask you to choose a password, which we will collect and store, so you may have secure access to your account at any time. In addition, when you are using a credit or debit card to pay for your purchase, we ask that you provide us with your card information (type of card, name as it appears on the card, card number, card verification number and the expiration date). Your card information is not stored by us and will need to be re-entered for each purchase transaction. We will send you confirmation E-Mails when you register for a new account and when you make a purchase. We will also send you E-Mails to update the status of any pending order. When we have any questions concerning your order, we use your personal information to contact you, either by E-Mail, telephone or postal mail. In addition, we may send you E-Mails to collect ratings, feedback, or testimonials related to your purchase.
E-Mail Subscribers -
When you sign up to receive our Newsletters via E-Mail, we collect and store your E-Mail address. We then use your E-Mail address to periodically contact you with details regarding our special offers, exclusive sales, new product releases, the latest promotions, or upcoming events. You are automatically signed up to receive our promotional E-Mails when you register for an account and make a purchase on our Website. If you prefer not to receive periodic E-Mails from us regarding our exclusive sales and promotions, you may "opt-out" by E-Mailing our Customer Service Department or calling us at 1-800-6600-ART or 561-852-2676. Please Note: At the time when you have registered for an account on our Website and placed an order, you may also “opt-out” at the "My Account Information" page by specifying that you do not wish to receive any E-Mail Newsletters from us.
Telephone and Postal Mail Newsletters -
If you supply us with your telephone number or postal address online, you may receive periodic mailings and/or telephone contact from us regarding exclusive sales, new product releases, the latest promotions, upcoming events and our latest catalog of products. If you prefer not to receive periodic telephone calls or postal mail from us regarding our exclusive sales and promotions, you may “opt-out” by E-Mailing our Customer Service Department or calling us at 1-800-6600-ART or 561-852-2676.
Tell-A-Friend -
When you E-Mail a message to a friend or family member from our Website using our “Tell-a-Friend” feature, we collect your E-Mail address and the E-Mail address of your friend or family member. This ensures your friend or family member will be aware that we have sent the E-Mail message at your request. E-Mail addresses we obtain for the “Tell-a-Friend” service are only used for this purpose and are not stored by us.
Resellers & Trade Accounts -
If you are a reseller, such as interior designer, builder, architect, picture framer, art gallery, furniture store, antique store or any other retail store and you wish to establish a Trade Account with us, we will collect and store the following information from you when you complete the application process: your name, your business name, your type of business, your business address, your E-Mail address, your telephone number, your fax number and your Resale Certificate. We will also ask you to choose a password, which we will collect and store, so you may have secure access to your account at any time.
Contact Us -
When you contact us via E-Mail, Postal Mail or Telephone with any questions, suggestions or requests for information, we will use either your E-Mail address, Postal Mail address or your Telephone Number to respond to you promptly. You may contact us by:
E-mail:
customerservice@globalwholesaleart.com
Postal Mail:
Global Wholesale Art Corporation
Att: Customer Service
P.O. Box 971001
Boca Raton , Florida 33497-1001 U.S.A.
Telephone:
Toll Free U.S. and Canada: 1-800-6600-ART
International: +1- 561-852-2676
Monday through Saturday 9:00 A.M. to 6:00 P.M. (EST)
Usage Tracking -
We may automatically collect general statistical information regarding our Website and its visitors, including IP(internet protocol) addresses, pages viewed, number of visitors, browser type, ISP (internet service provider), products purchased, referring/exit pages, etc. We collect this information in aggregate form, without identifying or collecting any personal information, to track the traffic throughout our Website, analyze trends, and to improve your shopping experience while you visit our Website. We may provide this aggregate statistical information to third parties to plan our advertising and promotional programs.
Cookies -
A “cookie” is a small data file stored on your computer by our Website and contains a numeric ID that is used to store and track your activity on our Website. We use cookies to: (1) let us know if you are a previous customer, (2) access your account information so you do not have to re-enter it every time you visit our Website, (3) store your account preferences, (4) record session information, such as items that you add to your shopping cart, (5) record past activity at our Website in order to provide you with better, more customized service when you return to our Website. If you disable cookies on your computer, our shopping cart will not work properly and as a result, online purchasing is not possible. If you would like to place an order on our Website, but object to or are unable to use cookies, please feel free to place your order by phone at 1-800-6600-ART or 561-852-2676. You may also fax us your order to 561-852-8748 or send it to us by Postal Mail. |